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American Management and Business
Administration Institute 955 Massachusetts Avenue # 3000 - Cambridge, MA 02139-3180 - USA - Fax 1-760-457-3335 Management and Business Administration Online Campus: www.ambai.org email: campus@ambai.org |
For Enrolled Students
only!For info on AMBAI Certificate Programas click HERE |
Study
Guide for the Certificate Program in Management and Business Administration. |
| This Study Guide is to be used in combination with the eBook "The Virtual MBA" |
| Study Guide (© 2000 AMBAI) for Strategic Management Subject MBA05 of the Curriculum of AMBAI's Free Certificate Program in Management & Business Administration A Public Service From AMBAI ( * ) Based on the Textbook "The Virtual MBA" by members of the faculty of the American Management and Business Administration Institute. |
| Visit our Home Page for
information about this Program Printer friendly version of this Guide |
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| Study
Guide |
This
is a Study Guide. As
the name implies, it guides the student in the
reading of the textbook, The Virtual MBA. The textbook is divided into 12 Chapters and each chapter into several Sections. Sections are numbered consecutively from the beginning to the end of the textbook. We will refer you to the textbook by citing the Section number. This Subject is based on Chapter V of the textbook. |
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| The task of a good manager. Strategy planning and implementing |
An effective and flexible
strategy is a must in today's changing and competitive
markets.Flexibility is key; yesterday's good strategy may
not be convenient today. But certain basic concepts of
what a a good strategy should be have permanent validity. |
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| Self-
evaluation questions |
Question
1 Four basic tasks a manager must perform in managing for the long run are mentioned above. See how many you can remember, with a little help: define and implement _______ direction, allocate ______ ______ efficiently, ______ effectively, and create _________ in his business. See Model Answer A1 |
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| Question
2 Which are the two basic and equally important parts of strategy mentioned? See Model Answer A2 |
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| Strategic
definitions: the case of Amazon.com |
Amazon.com is a very interesting case of how a
clear definition of the type of business and the kind of
company proved to be successful. |
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| Self-
evaluation questions |
Question
3 When the founders of Amazon.com decided to "be in the business of selling a low-tech commodity -books, through a high-tech medium -the Internet", what were they doing? See Model Answer A3 |
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| Question
4 It was necessary for the new Amazon company to differentiate itself from the established booksellers. How did they decide they would do this? See Model Answer A4 |
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| Some weaknesses of an upstart |
A new company, especially one with the ambitious
goal of competing heat to head with existing book retail
chains, had to confront many difficulties. Amazon's founders were aware of the weaknesses and planned to overcome them. Amazon is now No. 2 in B2C (Business to Consumer) e-commerce (April 2000, source PC Data Online). It seems that Amazon´s founder, Jeff Bezos, is very convinced of the importance of strategic Planning. He said in a press conference in April 2000: "We should have had a better planned strategy for the business. We did quite a good job in that aspect, but it still was our weak spot". |
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| Flexibility
and the allocation of scarce resources |
Flexibility, as mentioned before,
is a must. It may take many forms, depending on the type
of business and the circumstances. To plan and implement a strategy, the fact that resources are always scarce must be considered. |
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| Self-
evaluation questions |
Question
5 Which was the basic strategy quickly implemented by Amazon? See Model Answer A5 |
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| Question
6 We said that a company must be flexible and adaptable. Which two different ways to accomplish this end were mentioned? See Model Answer A6 |
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| The
Macro approach |
The macro approach is aimed at a
whole business unit. The textbook uses
use IBM as a case and mentions other examples. |
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| The micro approach |
The micro approach to allocating
resources is aimed at specific projects within a single
unit. There is also a technical and
an intuitive approach to evaluate if a project justifies
the resources to be invested. The textbook mentions
several cases as McDonald's and Starbucks. |
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| Self-
evaluation questions |
Question
7 Which are the alternatives in a macro approach to allocating scarce resources? See Model Answer A7 |
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| Question
8 To what is the micro approach to allocating resources aimed? See Model Answer A8 |
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| Organizing
Effectively |
A company may be organized in many
different ways. Sometimes how it is organized depends on
the outlook of the senior managers. But usually there is
a well founded reason for organizing in a specific way.
The textbooks compares Gillette and Bestfoods and shows
why companies that are similar in many ways are
differently organized. Note: In June 2000 Bestfoods
agreed to be acquired by the Anglo-Dutch conglomerate
Unilever. |
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| Excellence?
Why? |
Some
mediocre companies are always around, but most are facing
a simple alternative: "create excellence or perish". |
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| Self-
evaluation questions |
Question
9 Why are Gillette and Bestfoods organized differently in relation with product development? See Model Answer A9 |
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| Question
10 The need of excellence is caused by the increase in competition in a global economy. From whom to whom has power shifted in consequence? See Model Answer A10 |
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| Excellence?
Where? |
You may call it excellence, or
"Total Quality", or "Continuous
Improvement". However you name it, it must exist in
all and every aspect of the business. |
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| Excellence? Who? |
No member of the organization is exempt from
driving towards excellency. Naturally, senior management
must give directions and close supervision. |
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| Vision,
rewards, measurements |
The textbook explains the value
of a company's vision and quotes one held by a leading
food processing company. It also reviews way to measure
performance like the balanced score card and
Economic Value Added. |
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| Self-
evaluation questions |
Question
11 To create excellence in a business, many actions must be taken at all level of the organization. However, there is a crucial fist condition. Which is it? See Model Answer A11 |
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| Question
12 Why must good informal relationships within and across authority levels be encouraged? See Model Answer A12 |
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Here we say: So long! |
This is the End of Subject Strategic Management. The Subject belongs to the Curriculum of the free Certificate Program in Management and Business Administration Online Program offered by AMBAI as a Public Service. | |
| To access all subjects and the Final Test of this Management and Business Administration Program click here. | ||
| A2 - Formulation and implementation. Back |
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| A1 - Define and implement strategic
direction, allocate scarce resources efficiently,
organize effectively, and create excellence in his
business. Back |
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| A4 - By offering prospective
customers low price,
convenience and customer service. Back |
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| A3 - Formulating the basic strategy. Back |
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| A6 - By diversifying, or by focusing on their main strengths
and core business, depending on the circumstances, type
of business, or the criteria of top management. Back |
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| A5 - Establishing a strong brand
identity and a broad base of loyal customers Back |
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| A8 - At specific projects within a
single unit. Back |
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| A7 - Directing investment to the
businesses or divisions with more profit potential. Divesting
unprofitable businesses and investing in or acquiring
others Back |
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| A10 - From the manufacturers and
retailers, to the consumers. Back |
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| A9 - Because Gillette sells a
homogenous product all over the world, while Bestfoods'
products must be adjusted to the local tastes in food. Back |
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| A11 - The full and continuous involvement of
top management Back |
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| A12 - Because it ensures the flow of
information and valuable suggestions to the decision
levels. Back |
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